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Services and supports

Student services and supports for navigating undergraduate learning and extracurricular experiences. For resources for grad students, visit the dedicated graduate student tab.

Expandable List

Archway, McMaster’s program for all first-year students, makes sure you feel supported by a community, no matter where you are. Archway connects you with one-on-one coaches, mentors and a community of friends based on your interests.

All the tips, recommendations and resources you need to set up your device for learning remotely or on campus, courtesy of University Technology Services (UTS).

At the same link, you’ll find a live chat that connects you with IT support to ask questions about your MACID and other logins you might need to get ready for the fall term.

Mental health supports will be available virtually with limited in person sessions for students. Resources such as WellTrack and an upcoming online program called TAO will be available for clients to work interactively with therapists in a virtual setting.

For more information on wellness resources for students, please visit the Student Wellness Centre website.

Students who may be experiencing financial emergencies can seek financial support for food, rent, or other expenses. Incoming and current students can find the latest information on financial assistance, awards and enrollment on the Registrar’s website:

If you require individual support, the Registrar’s Office provides support on their website via Chat Bot, Live Chat and in-person support in Gilmour Hall, room 108.

Academic skills programs are here to support your development in key areas, such as reading, writing and studying. Whether you seek support for in-person or online course components, the Student Success Centre offers services for anyone who wants to become more efficient and effective in their studies.